A little clarity.
A lot less guessing.

Start with the marked strength on readers that already work comfortably for you. Compare it with the options on the product page. If you do not know your strength, ask an eye-care professional rather than choosing by age alone. Open the strength guide ↗

Download the PDF from our guide and print on US Letter at 100% / Actual size. Turn off “Fit to page” and check the 1-inch calibration line. Follow the printed instructions; a screen preview changes scale. The chart is an indicative starting point, not a prescription or eye-health test. Open the strength guide ↗

The printable guide covers +1.00 to +4.00 in 0.25 steps. Each product has its own available strengths; the guide’s range does not mean every style offers every power. Check the selector on the product page before ordering.

Our ready-made readers are not custom prescription eyewear. They do not replace an eye exam or individualized correction. If you need different corrections in each eye or already use prescription glasses or contacts, ask your eye-care professional about suitable readers.

Compare the frame measurements listed for your chosen product with a pair you already find comfortable. Shape and bridge fit matter as well as width. If the measurements you need are missing, contact us before ordering. Contact SunRay ↗

Single-vision readers have one reading power across the lens. Progressive readers use different zones for different working distances. Check the specific lens design on the product page; progressive reading zones do not mean custom distance correction.

For our featured progressive photochromic readers, it describes close-up reading, intermediate tasks and a tint that responds to outdoor UV light. Features vary by style. It does not mean the magnification automatically changes or that the glasses correct every vision need.

Photochromic tint responds to outdoor UV exposure. Many windshields block some of that UV, so lenses may darken less inside a car. Temperature and UV exposure also affect tint. We do not promise a fixed transition time or tint level.

No. Photochromic describes a tint that changes with light conditions; polarized describes a lens feature that reduces reflected glare. A lens may offer one or both. Check the selected product and option instead of assuming every tinted lens is polarized.

Ready-made reading glasses are intended for the near or intermediate tasks described for that product. They are not a substitute for prescribed distance correction. Ask your eye-care professional which eyewear is appropriate for driving.

Use the payment methods currently offered at checkout for your location and device. Express checkout options can vary. The checkout shows the final total and available payment options before you place your order.

Email help@sunrayeyes.com as soon as possible with your order number and the change you need. We will check the order’s current status; a change or cancellation cannot be guaranteed once processing or shipment has progressed.

Check the inbox and spam folder for the email address used at checkout. If you still cannot find it, contact us with that email address and your name so we can help locate the order. Do not send full payment card details.

Delivery estimates are not guaranteed arrival dates. If you have a deadline, contact us before ordering to discuss the currently available options. Do not assume an express service is available unless it appears at checkout or our team confirms it.

Orders ship within 2 days of being placed. This processing time is separate from the estimated transit time after shipment. Read the shipping policy ↗

Current estimated transit times are:

Estimated transit after shipment

Destination	Business days
United States, Canada, Australia, New Zealand	5–7
Mexico	9–10
Europe	8–10

Business days exclude weekends and public holidays. Estimates may vary with destination, customs and carrier conditions. For an unlisted destination, contact us before ordering. Read the shipping policy ↗

Standard U.S. shipping is free for all orders under the current shipping policy. For other destinations, check the options and charges shown at checkout. Read the shipping policy ↗

When your order ships, the shipping confirmation email sent to your checkout email address includes your tracking number. Enter it at 4PX tracking (opens in a new window)↗. If you need help, send us your order number.

Check the latest carrier information and the estimated transit time after shipment. If the parcel appears delayed or the tracking is unclear, email help@sunrayeyes.com with your order number and tracking details so we can help investigate.

The current policy allows you to request a return within 30 days after receiving your item. Eligibility, exclusions and approval requirements apply; this is not an unconditional return promise. Read the full refund policy ↗

Contact help@sunrayeyes.com before sending anything back. Include your order number and reason for returning. Items must be unworn or unused, with tags, original packaging and proof of purchase. If accepted, follow the return label and instructions we provide. Unrequested returns are not accepted. Read the full refund policy ↗

The current policy excludes sale items and gift cards and lists other non-returnable items. It also contains an EU 14-day cooling-off provision, with conditions. Read the complete policy for the rules that apply to your purchase or ask us before ordering. Read the full refund policy ↗

Inspect the order when it arrives and contact us immediately if an item is damaged, defective or incorrect. Include your order number and a description of the issue; clear photos can help us assess it. Our team will review the issue and advise the next steps.

For an exchange, the current policy directs you to return the original item and, once the return is accepted, make a separate purchase. We inspect returns and notify you of approval. Approved refunds go to the original payment method within 10 business days; your bank may need additional processing time. Contact us if more than 15 business days have passed since approval. Read the full refund policy ↗

Follow any care instructions provided with your selected product. Use a clean lens cloth and a cleaner suitable for your lenses; avoid abrasive wiping. Store the glasses in a protective case when not in use. Ask us if you are unsure what is suitable for a particular frame or coating.

Email help@sunrayeyes.com or use our contact page ↗. For an order question, include your order number and checkout email. You can also call +852 46077096.